Curriculum

5 Chapters · 11 Lessons

  1. 1

    Welcome

    1. (Included in full purchase)

      Introduction

  2. 2

    Chapter 1

    1. (Included in full purchase)

      Scenario 1: "Please Update Our Bank Info"

    2. (Included in full purchase)

      Scenario 2: "That Email Looks Right... Right?"

    3. (Included in full purchase)

      Scenario 3 "URGENT: Action Required!"

    4. (Included in full purchase)

      Scenario 4: "New Contact, Same Company"

    5. (Included in full purchase)

      Scenario 5: "We Owe You a Refund"

  3. 3

    Chapter 2

    1. (Included in full purchase)

      Name That Tactic

    2. (Included in full purchase)

      Match That Tactic

  4. 4

    Chapter 3

    1. (Included in full purchase)

      What’s The Best Practice?

  5. 5

    Wrap Up

    1. (Included in full purchase)

      Summary: Stay Sharp, Stay Secure

    2. (Included in full purchase)

      Job Aid

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