Curriculum

5 Chapters · 15 Lessons

  1. 1

    Welcome

    1. (Included in full purchase)

      Introduction

    2. (Included in full purchase)

      Learning Objectives

  2. 2

    Structuring Emails

    1. (Included in full purchase)

      Introduction

    2. (Included in full purchase)

      How People Read Your Emails

    3. (Included in full purchase)

      Structuring Your Emails Using BLUF

    4. (Included in full purchase)

      Activity: BLUF Examples

    5. (Included in full purchase)

      Activity: Write a BLUF Response

    6. (Included in full purchase)

      Sample BLUF Response

  3. 3

    Format Like a Pro

    1. (Included in full purchase)

      Introduction

    2. (Included in full purchase)

      Email Formatting Guide

    3. (Included in full purchase)

      How to Write a Compliant Email

  4. 4

    Email Etiquette

    1. (Included in full purchase)

      Introduction

    2. (Included in full purchase)

      Best Practice Rules: Email Etiquette

    3. (Included in full purchase)

      Tone Guide: Firm vs. Rude

  5. 5

    Wrap-Up

    1. (Included in full purchase)

      Conclusion

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